Frequently Asked Questions
Before you email us, check if the answer’s already here
Do I need to install any software to convert files?
No installs, no extensions, no ads—everything runs in your browser. Drag the file in, choose your settings, export, done.
Which formats are supported?
Most of them: MP4, MOV, AVI, MKV, WebM for video; MP3, M4A, WAV, FLAC for audio—and plenty more. If it’s a common media format, we probably handle it.
Can I extract only the audio from a video file?
Absolutely. Upload the video, pick an audio format like MP3 or WAV, and we’ll deliver a clean audio-only download.
How long does conversion take?
A few seconds for small clips, a couple of minutes for larger or 4K files. Our servers are optimised for speed, so it’s usually quicker than desktop apps.
Is it safe to use this service?
Yes. Files move over encrypted HTTPS and are auto-deleted from our servers within 30 minutes of processing. We never peek at, share or keep your content.
Give our other tools a spin—it’s free!
Trim, crop, resize, add subtitles and more—all without leaving your browser.